agentNTA per month (4 agents)
$300.00
If agents experience problems connecting to customers, existing tool sets cannot answer a simple question:
Is it a network or application problem?
Prilink provides simple and reliable network analytics that isolates network and app problems, delivering better work experiences for agents to achieve business objectives.
agentNTA is a downloadable ISO that can be installed on an agent desktop as a VM, running under Windows HyperV. HyperV can mirror agent desktop traffic to the Agent NTA VM for real-time analysis, allowing companies to monitor agent workload from a network perspective, both onsite and remote.
Description
Highlights
- Agent traffic management solution for visualizing agent workload from network perspective.
- Our agentNTA is a downloadable ISO that can run on an agent desktop as a VM under Windows HyperV. It can analyze network packets from agent desktop traffic through HyperV traffic mirroring. Network traffic analytics can be viewed through a web-based dashboard, or by using the t-console client, a Windows App that provides year-round network visualization for network security, QoS and compliance audits.
- Quickly resolve whether network or application performance is the root cause of problems experienced by your agents. Our Agent NTA provides network endpoint analytics of all IP addresses, tcp and udp ports of all applications, bandwidth consumption, upload and download speed, TCP flags and retransmission, RTP and SRTP package loss, SIP call blockage (port 5060), voice quality score (MOS) and more.
Product Overview
Additional information
| Service Term | One Month |
|---|
Only logged in customers who have purchased this product may leave a review.
Reviews
There are no reviews yet.